I wanted to point out the excellent customer service provided by Mr. Will Service. My Cadillac Escalade was broken into with damage in various locations on the vehicle. I was seriously disappointed with the estimate provided by the claims adjuster and the lack of professionalism. Will began handling my claim with the carrier. He was timely with updates and brought the issue to a conclusion with an additional settlement. Being a small business owner, I understand how important customer service is. Will proves that great customer services lead to customer satisfaction, repeat customers and customer referrals.